Privacy Policy TRS
Tent Renters Supply Privacy Policy
Effective date and last updated September 13 2026
Tent Renters Supply (TRS, we, us, or our) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit tentsupply.com, create an account, request a quote, purchase products, contact us, or communicate with us by telephone, email, or text message. It also explains the choices and rights available to you.
By providing your mobile phone number and opting in, you expressly consent to receive recurring SMS messages from Tent Renters Supply regarding quotes, orders, deliveries, account updates, and customer support communications.
Information We Collect
The information we collect depends on how you interact with us and may include:
Contact and identity information, such as your name, business name, job title, billing and shipping addresses, email address, and telephone number.
Account and transaction information, such as login credentials, account identifiers, quote requests, order details, purchase history, invoices, payment status, returns, and customer-service records.
Payment information, such as billing details and limited payment information. Payment-card transactions may be processed by third-party payment processors, and TRS may not receive or store complete payment-card numbers.
Communications, such as emails, telephone inquiries, text messages, form submissions, support requests, feedback, and records of your consent or communication preferences.
Device and online activity information, such as IP address, browser and device type, operating system, referring pages, pages viewed, links clicked, approximate location derived from IP address, and cookie or similar technology identifiers.
Other information you provide, including project specifications, artwork, delivery instructions, or other information submitted in connection with an inquiry or order.
How We Collect Information
We collect information directly from you, automatically through our website and related technologies, and from service providers or business partners that support our operations. We may also receive business contact information from publicly available sources, referrals, or organizations with which you are associated, as permitted by law.
How We Use Information
Provide quotes, process and fulfill orders, arrange delivery, collect payment, and manage customer accounts.
Respond to questions, provide customer support, and communicate about inquiries, orders, products, services, or account activity.
Send text messages when you have provided the required consent or when otherwise permitted by law.
Operate, maintain, personalize, secure, and improve our website, products, services, and business processes.
Conduct analytics, measure advertising performance, and market our products and services in accordance with your preferences and applicable law.
Detect, investigate, and prevent fraud, security incidents, misuse, and other unlawful or harmful activity.
Comply with legal obligations, enforce agreements, protect rights and safety, and establish or defend legal claims.
Cookies and Similar Technologies
We and service providers acting on our behalf may use cookies, pixels, tags, and similar technologies to keep the website functioning, remember preferences, understand website use, measure performance, and support advertising. You may limit cookies through available website controls or your browser settings. Blocking certain cookies may affect website functionality. Where required by applicable law, we will honor recognized browser-based opt-out preference signals for activities to which the signal applies.
How We Disclose Information
We may disclose personal information as reasonably necessary for the purposes described above to:
Service providers that perform services for us, such as website hosting, customer relationship management, communications, payment processing, fraud prevention, analytics, advertising support, shipping, information technology, and professional services. These providers may use the information only to perform services for us or as permitted by their agreements and applicable law.
Carriers and logistics providers to ship and deliver products and provide related services.
Professional advisers and authorities, such as lawyers, accountants, auditors, insurers, regulators, courts, law enforcement, or government agencies when reasonably necessary or legally required.
Transaction participants in connection with an actual or proposed merger, financing, acquisition, reorganization, sale of assets, bankruptcy, or similar corporate transaction, subject to appropriate safeguards.
Other parties at your direction, with your consent, or as otherwise permitted or required by law.
We do not sell personal information for monetary consideration. If our use of advertising technologies is treated as a sale, sharing, or targeted advertising under an applicable privacy law, you may opt out by using available cookie controls or contacting us as described below.
SMS and Mobile Information
Tent Renters Supply may collect mobile telephone numbers, SMS opt-in information, and consent records when individuals enroll in or use our text messaging service.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
SMS consent information, mobile telephone numbers, and text messaging opt-in records will not be sold, rented, shared, transferred, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
We may share information with telecommunications carriers, messaging service providers, platform providers, and other vendors only as necessary to deliver and support our text messaging service. We may also disclose information when required by applicable law, regulation, legal process, or governmental request.
Users may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP, email Info@TentSupply.com, or call(800) 865-5064.
Review our SMS Terms and Conditions.
SMS and Text Messaging Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories of information sharing described in this Privacy Policy exclude text-messaging originator opt-in data and consent. Text-messaging opt-in data and consent will not be shared with any third parties.
We may provide a mobile telephone number to messaging platform providers, telecommunications carriers, and other vendors solely when necessary to transmit and deliver text messages on our behalf. These providers are prohibited from using the information for their own marketing or promotional purposes. We will not sell, rent, transfer, or use your mobile telephone number, SMS consent, or SMS opt-in data to authorize messages from another company or brand. We may disclose information when required by law.
If you opt in to receive text messages from TRS, messages may include one-to-one conversational responses to product inquiries and communications concerning quotes, existing orders, deliveries, account questions, customer service, and support requests. Messages are sent by Tent Renters Supply employees as part of direct conversations with customers. This service is not used for marketing, bulk messaging, automated alerts, or API-generated messages. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any property, goods, or services.
You may opt out at any time by replying STOP to any TRS text message. We may send one final message confirming your opt-out. After opting out, you will receive no further messages from that Tent Renters Supply number unless you reply START to resume the conversation. For assistance, reply HELP or contact us at (800) 865-5064 or Info@TentSupply.com. We honor other reasonable methods of revoking consent as required by applicable law.
Wireless carriers are not liable for delayed or undelivered messages. Your mobile carrier’s network and privacy practices are governed by the carrier’s own terms and policies.
Your use of the Tent Renters Supply Text Message Service is also governed by our SMS Terms and Conditions.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including to provide services, maintain business and transaction records, comply with legal, accounting, tax, and reporting obligations, resolve disputes, enforce agreements, and protect against fraud or security threats. Retention periods vary based on the type of information, the relationship involved, and applicable requirements. When information is no longer needed, we take reasonable measures to delete, deidentify, or securely dispose of it.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Florida law may require notice to affected individuals and government authorities if certain personal information is accessed in a qualifying security breach.
Your Choices and Privacy Rights
You may unsubscribe from marketing emails by using the unsubscribe link in the message and may opt out of text messages as described above. Service communications may continue when necessary to provide requested services or administer an account through channels other than SMS, as permitted by law.
Depending on applicable law and subject to legal exceptions, you may have the right to confirm whether we process your personal data; access, correct, or delete personal data; obtain a portable copy; and opt out of the sale of personal data, targeted advertising, or certain profiling. You may also have the right to appeal our decision regarding a request.
To submit a privacy request or appeal, email Info@TentSupply.com with the subject line Privacy Request, call (800) 865-5064, or write to the address listed below. Please describe your request and provide enough information for us to identify the relevant records. We may take reasonable steps to verify your identity and authority. We will respond within the time required by applicable law. For requests governed by the Florida Digital Bill of Rights, when applicable, we generally respond within 45 days and provide instructions for appealing a denial; we generally respond to an appeal within 60 days.
You may use an authorized agent where permitted by law. We will not discriminate against you for exercising an applicable privacy right.
Children’s Privacy
Our website, products, and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.
Third Party Websites and Services
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the Last updated date. If required by law, we will provide additional notice or obtain consent before a material change takes effect. We review this Policy periodically and intend to update it at least annually when required by applicable law.
Contact Us
Tent Renters Supply
M & N Capital Enterprises LLC
5160 West Clifton Street
Tampa, Florida 33634
Telephone: (800) 865-5064
Email: Info@TentSupply.com
Website: https://www.tentsupply.com